Last Updated: September 2026
Tide-serval is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements when processing your information.
We process personal data under the following legal bases:
Under GDPR, you have the following rights regarding your personal data:
You can request confirmation of whether we process your personal data and obtain a copy of that data.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected or when you withdraw consent.
You can request restriction of processing in certain circumstances, such as when you contest the accuracy of the data.
You can request to receive your personal data in a structured, commonly used, and machine-readable format.
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
When processing is based on consent, you have the right to withdraw that consent at any time.
The data controller responsible for your personal data is:
Tide-serval
42 Clerkenwell Road
London EC1M 5PS
United Kingdom
Email: [email protected]
We process personal data for the following purposes:
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay, and in any case within 72 hours of becoming aware of the breach.
Your personal data is processed and stored within the United Kingdom. If data must be transferred outside the UK or EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you accordingly.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority.